• Decoden general policies:

    • All charm numbers listed on the website/in store are a MAXIMUM, not a requirement. All charms used must be for the current project and cannot be taken home.

    • Extra charms unused within the limit of charms for each item, which are NOT returned to kawaii diy studio, will be charged $5.

    • Decoden creams (fake frosting) remaining after project completion are not permitted to be taken home. We do not sell take-home kits.

    • Please note: kawaii diy studio is not a kids’ play area, it is a diy studio for those who enjoy the types of arts we offer. All customers must be at least 10 years of age due to the complex nature of the activities.

    • Customers under age 16 must be accompanied by a parent or guardian for the entirety of the activity. 

    • The staff at kawaii diy studio are not responsible for any children left unattended in the area of the store and shopping plaza.

  • No Sexual Content or Behavior

    We do not allow any sexual content, themes, or behavior—whether verbal, physical, or included in any projects done at kawaii diy studio. This includes but is not limited to:

    • Inappropriate or suggestive language

    • Explicit imagery or symbols

    • Sexualized artwork/designs/projects

    • This policy helps ensure that our studio remains a welcoming space for all ages and backgrounds. Anyone violating this rule may be asked to leave the studio or have their content removed, and WILL be restricted from participating in future events or purchases.

  • No drugs or alcohol

    • To maintain a safe and positive environment, the use or presence of drugs, alcohol, or related paraphernalia is strictly prohibited at all times.

    • Guests under the influence will be asked to leave immediately

    • No substances may be brought into or consumed in the studio

    • Disruptive or unsafe behavior will result in removal and future restrictions.

  • Store Property

    • Customers are responsible for any damage to store property (including, but not limited to, display art pieces, furniture, materials, tools, or fixtures of any kind) resulting from improper use and will be held accountable for damage.

  • Cleanliness

    • A $5 will be administered for any extremely messy mats/tables. This applies for situations such as, but not limited to, getting deco cream everywhere in excess amounts, using excess amounts of small unlimited charms (located on each table) and getting them all over the work mats, etc.

    • As the health of our customers and staff is a top priority of ours, kawaii diy studio reserves the right to ask any individual to leave if there are any symptoms of COVID-19, the flu, and other airborne illnesses. Let’s all work together to maintain a cute and healthy space for everyone. ( ˶ˆᗜˆ˵ )

    Food and Beverages

    • Food is not permitted.

    • Drinks with lids are allowed but MUST be placed and left on the designated drink cart.

  • Staff Responsibilities:

    • Staff at kawaii diy studio are only responsible for providing basic informational assistance related to activities at the studio.

    • Customers are responsible for their own creative decisions made on projects

    • kawaii diy studio cannot be held responsible for customer’s dissatisfaction with their product caused by personal decisions. Outcomes can and will vary.

  • Product Satisfaction 

    • kawaii diy studio is not responsible for any product dissatisfaction due to reasons of:

      • Customer’s own creative decisions

      • Customer’s incorrect product use

      • Customer’s own aesthetic preferences or subjective expectations

    • By entering the studio and participating in projects, customers understand that all items are handmade via the customer themselves and outcomes may vary.

  • Media

    • kawaii diy studio reserves the right to photograph or record any activities in the studio or final products upon receiving verbal consent from customers. We reserve the right to use this media for purposes such as social media or marketing.